hand made wedding cake by Special Ice of Ledbury - Shirley Cake Shirley Cake
Frosted white wedding cake by Special Ice of Ledbury, Hereford White wedding cake decorated with frosted wire for a magical look Frosty Wire Cake
Chocolate wedding cake by Special Ice Chocolate wedding cakes Chocolate Birtsmorton
Traditional wedding cakes with flowers Falling flowers wedding cake decorated by sheila and sarah hitchon of Special Ice Falling Flowers
Traditional wedding cake with iced swags Traditional Swags

Your Questions Answered

Sarah and Sheila have provided some answers to the questions about their cake baking and icing service which have been most frequently asked by previous clients.  But please do call to discuss our individually made special cakes for your wedding, birthday or special celebration. 

How far in advance should an order for a wedding cake be placed?
A   Preferably as soon as possible in order to secure the date.  We advise booking at least three months in advance for summertime events, though this is only a guide and sometimes we are able to accommodate last minute orders.

Q  Is it best to arrange a meeting or is it possible to book via phone or email?
A   We are happy to take an order in any way that suits you, but obviously it is easier if you can visit our kitchen for a free consultation.  E-mails, phone calls and post all work well.

Q  I’d like you to make me a cake, but have no idea!  Please help?
A
  We strongly recommend you visit us.  We provide a free consultation and talk through all the things you need to consider.  You can see our complete portfolio as well as numerous cake design magazines for inspiration.  Normally this takes 1 ½ hours.

Q  Can you make a gluten free wedding cake or special occasion cake?
A We are able to provide gluten free cakes which include our Vanilla Sponge Cake, Chocolate Cake or Lemon Polenta Cake.

I have a nut allergy. Is it possible to have a nut free cake?
A  Yes.  We simply exclude nuts from the recipe for our clients with nut allergies.  However please note that although we do our best our kitchen is not a nut free environment.

Q  Do you make special recipe requests?
A   Time allowing we would aim to accommodate.  Please phone us to discuss your special cake recipe ideas further.

Q  Can we taste the cakes?
A   We offer a cake tasting session of at least 2 or 3 of the options during a pre-arranged visit to our kitchen.  When arranging the meeting please indicate if there are any particular flavours you would like to try.

Q  Do I have to choose a design from your cake portfolio?
A  No. Our cake picture galleries are there to show a small sample of cakes we have made and iced and the quality we can achieve.  We aim to design and make an individual cake to match your exact specifications.

 

Q  Can I mix and match what types of cake I choose?

A  Yes. It is perfectly possible to have each tier a separate flavour.

 

Q  I would like lots of tiers but don’t need that many slices of cake.  What do you advise?

A   A polystyrene cake can be used to give you the style you desire.  Nobody will know, as it will be iced to look exactly like the real cakes.

 

Q  Can cakes be decorated with fresh flowers?

A   Yes. If your cake design requires fresh flowers we ask that your florist supplies them. We will happily liaise directly with your florist regarding the specific floral requirements and we can arrange decoration of the cake with the flowers on site.

Q  Will you decorate a cake that I provide?
A   We can certainly ice and decorate cakes that are provided, though we would only accept fruit cakes.  However please sample our delicious wedding cakes first. 

Q  Do you hire cake stands?
A  Yes, we have a range of cake stands and bases which we hire out, but only to display our own cakes. 

Q  How much will I expect to pay for a cake?
AAll of our wedding cakes and celebration cakes are designed to suit your personal style and requirements so the price is always different. As a basic guide we quote £100 per tier, for multi tier cakes.  Single cakes start at £40.

Q  Do you have payment terms?
A  To confirm an order, we ask for a non-refundable deposit of 25% of the total.  The balance is due 2 weeks before the delivery or collection of the cake. We accept payment by cheque or cash.

Q  Will you deliver the cake?
A  Yes, indeed.  We offer local delivery within a radius of our premises for a nominal fee. Delivery further a field is available, but must be pre-arranged.  This will be charged on a per mile basis.

Q  What are the sizes and portions of wedding and special occasion cakes?
A  See the chart below for cake sizes and portions.

Portion Guide

CAKE SHAPE
5"
6"
7"
8"
9"
10"
11"
12"
ROUND
22
36
48
61
76
93
108
131
SQUARE
25
36
49
64
81
100
121
144

Please call us to discuss your questions about your wedding cake or special occasion cake.

Sheila and Sarah Hitchon
Special Ice
Ledbury, Herefordshire
Tel: 01531 650282
Mobile: 07817 553825
sarah@special-ice.co.uk



Special Ice

Ledbury, Herefordshire
Tel: 01531 650282
Mobile: 07817 553825

sarah@special-ice.co.uk

Website Design by Elizabeth Walsh
Wedding cake photography: John Teale | Ian Collins | John English
Flowers by Simply Flowers of Ledbury
Maddie Horton of Stick & Stitch in Ledbury
Ledbury | Hereford | Malvern | Worcester | Ross on Wye